Managed Care Contracting, Top Considerations
Sound Practice
Susan Childs, FACMPE
In this 20-minute podcast, discusses the most important aspects to consider when negotiating a managed care contract, how to convey the value and culture of your practice to insurance companies, the threat to terminate a contract (should it ever be done?), the most important contract language to address and strategies to use to keep up with the timeline of your contracts.
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Starting a Successful Medical Practice
Sound Practice
Sound Practice
In this 20-minute podcast, Marc Halley, MBA, of The Halley Consulting Group, LLC and Editor of the new book, The Medical Practice Start-Up Guide, (available August 18, 2008) discusses the competitive forces that new doctors face in the marketplace, the top five things that new physicians can do to protect their business, options for financing a practice start-up, how new doctors can find patients for their practice and how doctors can look for the best staff members and the concept of the "highest and best use of staff members."
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Getting what you're owed by third-party payers
Medical Economics
Helen Lippman
Learn the latest tactics for fighting back against third-party payers
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PHRs are coming: Is your practice ready?
Medical Economics
Morgan Lewis Jr.
Personal health records are catching on. Do you know how to make them work for you?
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Podcast: Politics and Healthcare 2008
Sound Practice
Owen Dahl
In this 20-minute podcast, Owen Dahl, MBA, FACHE, CHBC, author of Think Business! Medical Practice Qualtity, Efficiency, Profits discusses the current issues facing our representatives in Washington including -- his best guess on the 10.5% Medicare issue, the difference between national health insurance and single payer insurance, who are the key players to watch in Washington, the changes in DC that will have an impact on private practices, and how physicians and adminstrators can keep in touch with their representatives and how they can get involved on a local level.
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Medical Marketing Secrets To Win Patients Despite Our Deepening Recession
Healthcare Success
Stewart Gandolf
Avoid the medical marketing mistakes doctors make when times get tough
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Podcast: The Ultimate Partnership - Getting Patients on Your Side
Sound Practice
Judy Capko
Judy Capko, Author of the Best-Seller Secrets of the Best-Run Practices and her newest book "Take Back Time: Bringing Time Managmenet to Medicine", discusses in this 20-minute podcast how to get patients on your side. She explains why patients are becoming even more demanding, what patients really want from their doctors, how practices can take advantage of technology to partner with patients, how to effectively use a practice website and how to make a medical practice more friendly...and what it takes to create a true partnership with patients. Judy's book available at: http://www.shopmpm.com
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Podcast: Post Adverse Event - Reducing the Exposure for Your Medical Practice
Sound Practice
Jim Saxton
In this 20-minute podcast, hear Jim Saxton, from the law firm of Stevens and Lee discuss why post adverse event is such an important issue for physicians, the advantages (and potential drawbacks) of physicians saying, " I'm sorry," and the importance of coming up with a plan and policy for the practice on handling adverse events. He also discusses why this is an issue not only for physicians but for everyone on the team in a medical practice.
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Grow Your Practice from the Inside Out
Sound Practice
Judy Capko
Why is it that some practices have a flair for rapid growth? It is a combination of good financial planning and terrific customer service that drives referrals. In this 20-minute podcast, Judy Capko, author of the runaway best seller, Secrets of the Best-Run Practices discusses elements of how patients rate their doctors, the most common complaints patients have about their physicians, the importance of office aesthetics, the use of technology for patients to better "connect" with their doctors, and the use of mystery patients or mystery shoppers in the medical practice.
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Eating Soup with a Fork
Institute for Healthcare Improvement
Donald M. Berwick
IHI is pleased to offer 19th National Forum keynote address by Donald M. Berwick, MD, MPP, Eating Soup with a Fork, as a free On Demand presentation. In this December 2007 keynote speech, typically one of the most anticipated and energizing events at the National Forum, Don Berwick examines the role of evidence and the importance of context in promoting improvement. The way ahead, he says, requires both.
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Podcast: Feedback - The Breakfast of Champions with Irv Rubin
Sound Practice
Dr. Rubin
Dr. Rubin, the author of "Dying for Compassion," discusses in this 20-minute podcast the roots of his own deep interest in feedback, why hearing the word "feedback" causes most people to cringe, and the negative consequences of poorly delivered feedback. Hear also his opinion of the 360-degree feedback craze, how to make delivering bad news a "win-win" and he wraps up with a few practical suggestions on how to improve giving and receiving feedback.
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